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Frequently Asked Questions (FAQ)

Basic IMC information | Terms of Service and Disciplinary Actions

Details about IMC's Terms of Service and what they mean.

IMC's Terms of Service

Illusionary Minds Chat (IMC) believes that so long as these terms of service are met (see also “Site Rules”) how chat communities conduct themselves is up to them. Each community is encouraged to control its own destiny. Users should also familiarize themselves with IMC's Privacy Policy before using the service.

  1. AGE RESTRICTIONS. Users of IMC must be at least thirteen (13) years of age to register an account on the site, and at least eighteen (18) years of age to enter into and interact with M-rated rooms. Users found to be in violation of these rules will have their accounts terminated.
  2. ILLEGAL ACTIVITY. Chatters shall not engage in any illegal activities on or through the chat service (including but not limited to advocating hacking, cracking or spamming; distribution, use or advocacy of software piracy; illegitimate redistribution of copyrighted material; acts of vandalism and other forms of harassment) defined by the laws in both their own place of residence and in the United States where IMC is based; child pornography in any form (including but not limited to advocacy, distribution or participation in same); and use of the chat for advertising purposes for a business without prior permission. Such permission will be evaluated based on the form and content of the promotion. This includes but is not limited to spamming other rooms to advertise a room be it on IMC or elsewhere.
  3. SUITABILITY OF ROOMS. While IMC is happy to offer an M rating for some rooms, IMC will not accept application for rooms for which the primary purpose appears to be cyber-sex. Any room that degenerates into that state will be removed.
  4. STANDARDS OF BEHAVIOR. Chatters are expected to behave respectfully towards each other and towards IMC site administrators, regardless of the room or community to which they belong. This includes but is not limited to: accepting and complying with the room's expectations for behavior; following the room rating; not taking part in any sort of impersonation or attempts to defraud.
  5. AUTHORITY. IMC's administration's standards of behavior will supersede room standards of behavior for IMC administrative actions.
  6. IC VS. OOC. IMC recognizes the difference between a chatter's own discussions ("out of character" / "OOC"), and a character's fictional actions as played by a chatter ("in character" / "IC"), both of which are subject to the community standards for the room in which the roleplay takes place. IMC expects the clear use of out of character (OOC) indicators on the part of the chatters to define in and out of character actions and statements.
  7. UPLOADED MATERIAL. All material uploaded to and stored on IMC's servers, including user images and avatars, must also conform to the guidelines described in these terms of service.
  8. PRIVILEGE OF USE. IMC reserves the right to cancel accounts at the discretion of the site owners and administration. Use of IMC services is a privilege and not a right.
  9. LEGAL GOVERNANCE. All dialogue and interactions which are facilitated by IMC are subject to U.S. law. IMC accepts no responsibility for your actions here, and cooperates in good faith with law enforcement agencies.
  10. SERVICES PROVIDED AS-IS.  IMC's services are provided AS IS. No warranties, expressed or implied, are provided with the service. We do strive to insure continuous uptime and availability for the service, but we cannot guarantee it and will not be held liable for damages, loss or other remuneration in the event of a service outage.
  11. NO AMENDATIONS. This document constitutes the entirety of the Terms of Service and may not be amended or changed by anyone except IMC's own staff. By signing up with and using IMC, you have implied that you agree to meet these requirements without argument.

IMC's Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: 

To personalize your experience (your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To process transactions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature.

To send periodic emails.

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account's control panel and editing any of the settings there.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://im-chat.com/info/faq.asp?id=109.

Your Consent

By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on June 29, 2013.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Box 854
Huntington, New York 11743
USA
complaints@im-chat.com

What are the site rules and regulations?

We have a very few rules regarding the use of this chat site. Please take a look at our guidelines governing the use of the site.

No hacking, IP spoofing, or other forms of computer theft and/or subterfuge will be permitted. This is an offense which will lead to permanent site-banning by the SysOps. This includes, but is not limited to:

  • Discussing, endorsing, or in any way promoting other sites that:
    • promote illegal hacking activity or
    • provide access to pirated software.
  • Sharing passwords. This includes your login password.

Do not impersonate other chatters. This is an offense which will lead to permanent site-banning by the SysOps. This includes, but is not limited to:

  • Appearing under more than one MUN name that you have registered with different email addresses, without advising the SysOps of both accounts.
  • Using a misleading handle to convince others that you are some other chatter.
  • Using a new identity to escape the consequences of previous actions which led to a ban from the site or other disciplinary action. 

Do not traffic in, discuss, distribute or endorse child pornography on this site, in any way. This includes, but is not limited to, the following:

  • Distributing any form of pornography involving a minor, including, but not limited to, text, images, video and audio.
  • Soliciting sex, or cyber-sex, with a minor in any portion of this site, whether public or private.
  • Discussing acts of statutory rape in any portion of this site, whether public or private.

This is an offense which will lead to permanent site-banning by the SysOps and a call to the local authorities about your criminal behavior.

What happens if I break one of the rules?

Admit the mistake and apologize to the wronged party. That might seem overwhelmingly simple, but it goes a long way.

That apology can be easy in relatively minor infractions, like used a picture in excess of the stated limits, or accidentally used language not appropriate for the rating. In those cases, the most important thing to do is not repeat it. Take the picture down right away, and watch your language in the future. Apologize to the room for the disruption.

For more serious cases, email the room host, fess up to what you have done, and ask forgiveness. A sincere and well thought out apology will go a long way, and usually inclines authority figures to take some consideration into whatever punishment may be assigned.

What do I do if I see someone else breaking the rules?

If there is a staff member in the room, PM them and tell them what you've seen. Do NOT assume that they have also seen it just because you have. If an room or site administrator is role playing, they may not even be looking at posts other than that of their partner.

If there is no staff member in the room at the time, and it is not an emergency (room disruption, breaking of the Terms of Service, etc... write the room host and explain what you've seen. Include the user name and a log of the events if possible.

If no one is around, and it's a time-sensitive issue, then, and only then, contact a site admin and they will address the situation.

If you believe you are witnessing a site-level issue, write a letter to Complaints (complaints@im-chat.com), and your problem will be dealt with by the Conflict Mediation and Damage Control (CM&DC) staff. Please refer to the Chain of Responsibility if you are unsure what is a room issue and what is a site issue. Also, and this is important, read the document "Filing Formal or Site-Level Complaints" to get an idea of what constitutes a valid complaint and how to file one. Frivolous or irrelevant complaints will not be considered.

I didn't do the things I've been accused of doing. Honest! How can I appeal?

If you want to appeal a decision made by the SysOps regarding your account, the only SysOp you should contact, in email, is Kit (kit@im-chat.com). State your case clearly and succinctly, without abuse or personal attacks. Supply any documentation of your position you feel is relevant.

Contacting any of the other SysOps will not help your case. We have had a number of people attempting to curry favor with the other SysOps in an attempt to play them off each other and circumvent the rules. Doing so will almost certainly guarantee that you will not get an appeal.

If you have a grievance against the sysops or a particular action, yours or someone else's, don't air your grievances publicly in a room or on a MB. Take the grievance you have to the appropriate sysop. We have had many problems in the past where someone aired erroneous or misleading information about a disciplinary action in a public room on on a MB, which led to all kinds of misunderstandings and bad feelings on both sides. The court of public opinion has a bad way of backfiring.

So you've done something really bad...

If you've violated the ToS or the Site rules, if you have lied to the System Administration or attempted to sign up for a second account to get around a previous ban, than the same advise is true. Admit the mistake, apologize and come clean. You may still be facing serious repercussions, but if you want any chance of salvaging the situation, that is the only way.

Such letters should be emailed to Kit (kit@im-chat.com) or the appropriate room host.

If you've been banned for a long time and you would like to come back...

We do reconsider old permanent suspensions in cases that do not involve safety concerns (i.e., if you were banned for stalking, harassment, or threats, don't bother).

A politely worded email to Kit (kit@im-chat.com) indicating how long ago you were banned and showing some awareness of why you were banned may very likely result in you being allowed back on the site. As with all the above cases, fessing up and admitting you were wrong goes a long way.

Terms of service | Privacy policy