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Frequently Asked Questions (FAQ)

Known Bugs in IMC | A given user cannot connect to IMC at all, while other users seem to connect just fine.

This is not an IMC bug per se, but may be a result of poor network conditions or a misconfigured computer. There are periods where IMC may not be available by anyone at all, but that is either due to the system being worked on or a failure of our hosting network (the latter we cannot do anything about).

We have expended a great deal of effort to insure that the IMC server itself is not the source of these problems. If you are unable to connect to the server for an extended period of time, you may want to consult the Internet Traffic Report to see if the network is in bad shape. (The more red or yellow you see in the chart, the worse things are.)

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